Shipping policy
Shipping & Returns
Shipping
Free First Class shipping on all online orders $99.00 or more.
*Applicable for all orders being shipped within the continental United States.
Offer excludes Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands shipments. The applicable purchase amount does not include shipping, handling, or sales tax charges, items noted as ineligible, or items not in stock at purchase.
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For all orders placed Monday-Friday before 10 AM EST, we will process your order that day, excluding holidays/weekends, and we will ship within 2 business days, pending product availability and credit verification. All orders placed after 10 AM EST will be processed the following business day. Orders placed on Friday after 10 AM EST will be processed the following Monday. Our customer care team will contact you if we need additional identification information for credit verification.
Once your order has been shipped, you will receive an email with your tracking number linked to the shipping website. Click on the tracking number link to view your package’s delivery status.
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Return Policy:
We do not accept returns. The only exception to our return policy is if there are apparent problems with the product formula or packaging. If you find a problem with a product, that item must be returned to us within the first 10 days of receipt of your order. Any item returned that has been damaged by you i.e. damaged container, label or if the product has been tampered with will not qualify for a refund.
Once we have received your package, your refund will be processed in the original form of payment within 10 business days. We will notify you via email or phone when this transaction occurs. For credit card returns, please note that your banking institution may require additional days to process and post this transaction.